A manufacturing sector client was experiencing rising employee concerns around declining health, morale, stress, and burnout. Employees reported that career and work-related issues were common causes, alongside personal and relationship challenges. Work-life balance was also a topic of interest, while employees lacked awareness of the signs and triggers of mental health struggles.

Safe Space™ provided a digital EAP, a webinar on stress and burnout, self-guided mental health resources, a secured HIPAA-compliant platform, and continuity of care with the same therapist. The webinar helped employees recognise the signs and symptoms of burnout and understand when support may be needed.

The programme achieved a 23% utilisation rate, compared with the 4.5% benchmark cited in the case study. 100% of employees found the webinar helpful, and the session was well received enough to lead to a subsequent 2022 webinar proposal. Employees also requested more mental health-related webinar topics.