Improve Retention & Engagement
Whats Included:
Client data is protected under the same level as PDPA standards safeguarding traditional consultations. Protected information is safeguarded through technical, administrative and physical safeguards.
You can change your therapist after your first session. We usually consider the first two sessions with the therapist a getting-to-know-you stage, and if you didn’t find a good fit, you can simply go back to your dashboard and book a time with a different therapist that suits your needs.
If this is your first time booking for therapy, we recommend you do a 90-minute session to create a more seamless experience with your therapist.In a 90-minute session, you can expect your therapist to build that rapport with you during that first thirty minutes and the remaining sixty minutes goes for the rest of the counselling session.
If you don’t need this, feel free to book a 60-minute session instead.
Safe Space™ offers personalised online therapy sessions in Singapore. We ask the patient to fill out an assessment form so that our algorithm can match their needs to the right therapist. Safe Space™ online therapy sessions are tailored to the lifestyle and commitments of the patient. Licensed, qualified, and experienced Safe Space™ therapists provide each client with a bespoke course of treatment. After a consultation in which the ground rules and expectations are outlined, online therapy sessions will begin.
Yes, you will need to log in to your profile before booking a session and you will be able to book and view a session that is reflective of your time zone.
It’s not required, but we highly recommend that you turn on your camera. Counselling sessions are all about you. With the virtual aspect of communicating via the app, there may be vital changes your counsellor would need to monitor while they’re speaking with you. By seeing your face, your counsellor can help you better when observing your facial cues to provide a proper assessment and action plan.
We do understand and it’s great that you have a good support system. If you’re planning to do individual face-to-face counselling, your family and friends are able to provide support by going with you to your session but we will need to ask them to wait outside for you to finish. It’s usually a better session when you have 1:1 conversations with the therapist. If they need to be in the room and also contribute to the session, we suggest booking family / group face-to-face counselling (3 pax and more) where all parties are able to be present in your counselling session and work with you on the concern at hand. For Group / Family Counselling (3 pax or more) – “All individuals, including both vaccinated and unvaccinated individuals, should also self-test regularly with ARTs, especially if we participate in higher-risk activities or attend large-scale events. These ART kits are now sold at most supermarkets and convenience stores”.